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Resolved

Voice AI agent calls are facing interruption issues

Sep 1, 2026 at 5:11pm UTC
Affected services
End to End Calling

Resolved
Sep 2, 2026 at 5:17pm UTC

We have resolved the issue

Created
Sep 1, 2026 at 5:11pm UTC

Voice AI agents call are facing issues in interruptions.

RCA - a overall turn latency reduction surfaced a underlying default config issue around interruptions, this has been fixed and is under testing.

Resolution - The issue will be resolved in next 4 hrs.